1 reviews | Active since Aug 2016
UNRELIABLE IN DELIVERY - DISAPPOINTED AS FIRST TIME CUSTOMER
<p>i ordered a smart phone on 20 July with promise of delivery 2nd August (although the ad said 3 - 5 working days for delivery). On 1st August i received an email saying that there was a barcoding issue with the product, i must wait another 3 to 5 working days, which has come and gone.</p> <p>After several emails, phone calls and taking my over R10 000, all they can tell me is that their supplier is unreliable and can only just wait for delivery of stock. In the meantime i have missed other special offers for this smart phone whilst awaiting delivery.</p> <p> </p> <p>I am shocked at thsi service and quite frankly if their supplier is unreliable then they need to source another phone at the same price. They have accrued interest on my money.</p> <p> </p> <p> </p>
Hello hildahill,
Thank you for accepting our complaints team call earlier and taking the time to highlight your concerns.
Once again, we are so sorry for any incovenience caused in the delay and the poor experience you have had so far.
We will stay in touch with you to ensure that the matter is resolved urgently.
Regards
Takealot.com
Hello hildahill,
Thank you for accepting our complaints team call earlier and taking the time to highlight your concerns.
Once again, we are so sorry for any incovenience caused in the delay and the poor experience you have had so far.
We will stay in touch with you to ensure that the matter is resolved urgently.
Regards
Takealot.com
