Unprofessional staff, bad business

What a terrible experience and what a rude woman I had to deal with. I made several transactions through Takealot and enjoyed the convenience that shopping with Takealot came with. This time was my last time. I can shop online with all the major retailers. I will from now on go that route. I bought a headboard on the 29th of November, delivery was indicated for the 10th of December before 17:00. I phoned Takealot Deliveries on the 12th, I had to hold on for almost a half hour before I spoke to a friendly gentleman that promised to come back to me once he spoke to the couriers. Needless to say but I got no feedback. On the 13th after 16:00 I phoned again, and had to hold on once again for almost 40 min. I must say by the time the call was answered I was irritated and the attitude of the lady that answered was like fat on fire. She definitely tried to put me in my place. Well, that was the last time that I did any business with Takealot, if that is the way that you deal with unhappy customers then I will take my business some where else. #***4 after reading these reviews I am taking bets on how long this business will stay open, complaints are just being ignored. Even if orders were paid.