Unprofessional and not caring for customers.

I bought a Naledi Chrome-Pullout kitchen mixer. The mixer was not in its original packaging. It was in different mixer's box and unsealed. It was like they took a mixer that is returned by an unhappy customer, threw it in another returned box and delivered it to me. No identification and or signature was required. The box cover opened when it was handed to me by the courier. I'm not so sure if it will work. I'm waiting for the plumber to install it for me.