WK
Wendy K
1 reviews | Active since Sept 2013
22 Oct 2024, 12:18
Unpleasant experience with returning a defective product
After so many years of being a customer for Takealot, I've encountered an unpleasant experience from Teffo.M who was very rude an impatient. He told me that the fact the the product is defective isn't Takealot's problem. Fortunately I had the conversation recorded.
I bought a cell phone 4 months ago and now the power button does not function. I returned the phone on the 14th of October, 8 days later i am still waiting for the matter to be resolved. There is no communication from the company and they are not responding to e-mail. he product is defective
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Wendy K's updateReviewer Update
24 Oct 2024, 13:58Two days later no one from Takealot has contacted me about this matter.
I have been without a phone for almost two weeks due to a poor customer service from the Takealot agents.
I have been without a phone for almost two weeks due to a poor customer service from the Takealot agents.
WK
Wendy K's update24 Oct 2024, 13:58
Reviewer Update
Two days later no one from Takealot has contacted me about this matter.
I have been without a phone for almost two weeks due to a poor customer service from the Takealot agents.
I have been without a phone for almost two weeks due to a poor customer service from the Takealot agents.