Unnecessary delay and cost implications. Poor danm service

We ordered a vacuum cleaner as we running a car wash business on the day we were expecting delivery which was on Monday (01 March 2021)... we were informed that it will come the next day. Instead of the takealot team calling us the next day we had to call them in which we were informed that it will only arrive on Thursday (04 March 2021). Come the day which is today the courier guy is getting lost, we try to direct him he becomes rude, we try to go out and meet him half way he tells us that his going and not going to wait. When we try to call him his phone is off and has reported that client was not there for pick up. I had the patience but now I’m ****ed as I lost 3 days of business and had to additional cost of calling to report this matter and my time.

I don’t expect an apology but compensation and my vacuum cleaner in which if I don’t receive in the next 24hours from the time of this review I will keep on rating this service provider.

Don’t apologize fix it