Uninformed Support Personnel Part 2

Can't convert my original review so here goes again. ...After seeing on their help page (https://secure.takealot.com/help#delivery) that I CAN split an order (one item is holding the other back). I asked them to do so. The Takealot representative (Zulpha Moyce) tells me I can't do it and I have to wait for the whole order to complete. So after correcting himself I talk today with Brian Nkwaba and he tells me no they didn't split the order and that they can't. Takelot is really taking a downturn in customer service.