UNHELPFUL, THEFT, **** PRODUCTS

Lets start at the beginning.

Take A lot sold me Ray Bans that were not actually from a trusted supplier. So they told me they would refund me.

When asking to credit my takealot account and having an agent confirm THAT they would credit my Takealot account with the refund. I requested this specifically because I moved banks and closed that credit card.

NOW R1600 odd of my money is "missing" due to takealot and they are telling me sorry shame - Not their issue!!!

Upon asking Takalot to call the bank and confirm this and give me back my money as it was THEIR fault for putting the money in the wrong account (THAT DOES NOT EXIST) They continue to send me this generic email and have not made any effort to get me back my money or recfiy their wrong.

" Abbygail Pierce ********** Fri, Feb 22, 9:58 AM (1 day ago) to Takealot.com

Good morning Austin

I am sorry but you guys have messed up here!

I requested the money be paid back to MY TAKEALOt ACCOUNT! As that credit card no longer exists. I email Umr and he said he would ensure it was done?!?!?!!"

THE RESPONSE - I have now layed another ticket to resolve the issue and I GOT THE SAME GENERIC RESPONSE SAYING ITS NOT "THEIR" ISSUE"

"Austin' Lategan (takealot.com)

Feb 22, 13:15 SAST

Hi there Abby

Thanks for the patience thus far.

Kindly note that the funds have already cleared form our account, therefore, we can't reverse the refund that was processed.

I do apologize for the inconvenience caused.

Kind regards Austin' Lategan"

WOOOOOW