FD
Francois D
1 reviews | Active since Jan 2016
14 Jan 2016, 16:34
Unhappy with poor service
On the 08/06/2015,I purchased a Canon IXUS145 digital camera.I've been overseas and used it for the 1st time in October.Whilst abroad the LCD turned black. I informed Takealot on the 16.11.2015.I have a Kalahari and takea lot profile and can't access the Kalahari profile
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
14 Jan 2016, 18:31Hello FDamon77,
We sincerely apologise for the the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking Unathi from our complaints departments call today and allowing her to take action to get this matter rectified right away. We will be in touch with you shortly to conclude your request.
Regards
Takealot.com
We sincerely apologise for the the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking Unathi from our complaints departments call today and allowing her to take action to get this matter rectified right away. We will be in touch with you shortly to conclude your request.
Regards
Takealot.com
takealot.com's reply14 Jan 2016, 18:31
Official
Hello FDamon77,
We sincerely apologise for the the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking Unathi from our complaints departments call today and allowing her to take action to get this matter rectified right away. We will be in touch with you shortly to conclude your request.
Regards
Takealot.com
We sincerely apologise for the the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking Unathi from our complaints departments call today and allowing her to take action to get this matter rectified right away. We will be in touch with you shortly to conclude your request.
Regards
Takealot.com