JN
Janine N

1 reviews | Active since Mar 2009

13 Dec 2016, 13:52

Unhappy with delivery date

<p>I placed an order on Sunday evening, 11th of Dec. when checked out the estimated date of delivery was on Monday, 19th of Dec. I checked the stock status and all items were in stock at the time - I also know of the option to pay for same day delivery or overnight delivery. These options were however not given to me, I still made the payment in the hope that Takealot would "under promise and over deliver" and maybe suprise me with an earlier delivery. After payment the delivery date changed to the 20th of Dec. so not a suprise day earlier as expected, but actually now at a later date.</p> <p> </p> <p>I mailed the customer care with no response. The only response I got was to rate the service of Connie who assisted me with my query - but I didnt get any email / call or anything to notify me of my options and the way forward?!</p> <p> </p> <p>Can someone please contact me and let me know what to do - I really want to have the delivery by Wednesday, 14th of December and will pay extra for it. </p> <p> </p> <p>Thanks</p>

0
Replies (0)