Unhappy Customer

Hi my name is Chantal and I am really unhappy with the service from takealot. Last week I ordered a stainless steel multi-functional food blender, and paid the same time as that's the process, only to receive the product and when we opened it they had sent me a 14 piece VEGGIE SLICER, so I logged a return and explained why I want to return it, they are now making it seem like I'm the one at fault, someone in takealot had the time to cut out the barcode of the blender and stick it with tape on the slicer, and send it to me. Takealot has asked me twice already to send pictures of the barcode and the product which I did, instead of sending my product that I ordered they are now, making up ways to delay my order, I'm really angry and disappointed as I paid for the product and if we don't pay the full amount then we get called so many times,now they are making their problem my problem, all I want is what I paid for.