Unhappy angry with takealot

Supose to get me order 25 may 2024 before 5pm. Driver don't know where your address is then they say it's the client's was not home. Then phone this morning 8am 26 may 2024 was told it will be delivered before 11am and now it's 11am I phone back and get excuses they have to find me parcel and they don't have drivers now. Now they have to look for a driver to try and deliver it before 13:00. I'm still waiting for me parcel. This place gone down the tube not worth it would suggest not using takeolot they definitely takeolot of your time and money. I had plans for the weekend guess what that's now *****ed up and all these people say is I'm sorry they not sorry they happy with themselves