1 reviews | Active since Nov 2015
UNHAPPY!!!!!!
Purchased a Tablet and on the eve of the promised delivery date, I received a email saying that they are cancelling my order as they have NO STOCK. I rep**** to say that I want them to find a solution,as not once through the entire purchasing process was I informed that there might not be stock. They rep**** offering me an alternative Tablet,which I agreed to accept,should it be the same price. They came back saying that this is not their stock and that they cannot offer it to me...<br> <br> I feel that this was just a ploy for them to up sell me to their other goods.<br> <br> The tablet was brought as gift for this saturday. All I want is for them to honour my sale and give me a tablet as ordered and pay for already.<br> <br> Thank you
Thank you for taking our complaints team's call to address this matter. As discussed we're liaising with the relevant department to look at alternative product options which we can offer you. We sincerely apologise for the out of stock situation and the frustrating experience this has led to. We'd really like to turn this experience around with you and will do our best to find a suitable solution to resolve this matter asap.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to address this matter. As discussed we're liaising with the relevant department to look at alternative product options which we can offer you. We sincerely apologise for the out of stock situation and the frustrating experience this has led to. We'd really like to turn this experience around with you and will do our best to find a suitable solution to resolve this matter asap.
Sincerely,
takealot.com