********* Takealot.com

I have been using Takealot for some time. Recently I placed an order for a case of beer. The order was placed on 1 June 2020. My credit card was debited on the same day for R 598.00. I have now discovered that the order has been cancelled (not by me!). However the money has not been paid back to me. I had no idea this company was so *********.