********* Practice and Pathetic Customer Service

<p>I saw a deal on the takealot site for the Nescafe Dolce Coffee Machine at R 2199 (49% off). I added this item to my cart and continued shopping for other items. When i returned to my cart to make payment I noticed the Coffee Machine price has now changed to R 2899 (R 700 more). Obviously I did not proceed to check-out and called their call centre to enquire as to why the price has changed in my cart.</p> <p>I spoke to 3 people at the call centre (Ayesha, Sabrina and Robyn), whom none seem to have any understanding of customer service and keep repeating that I should refer their T&C and there is nothing that they can do.</p> <p>I find this practice ********* as the expectation is now that I should immediately ay for reach item i add to my card to avoid a price change. This sounds ridiculous and not customer friendly.</p> <p>I have requested that they re-instate my cart at the price i added the Coffee Machine at, but they refuse.</p> <p>The people I spoke to who were of no help, and all claim that if this had happened to them personally, they would not be dissapointed or felt hard done by. Imagine that!</p> <p>I am not awaiting for their superior to contact me...</p>