********* business practices.

These ***** DON'T even deserve a single star. Their call center agents give out false Information so that they get more money from FNB Clients. Hi…

Takelot’s customer care agents are think they are too clever by tricking FNB Clients to opt for Mr Develivery card delivery than allowing the client to collect her card at the FNB branch.

Yesterday, I received a call to arrange delivery of my FNB Business Cheque card and the call centre gave me 2 options. She said that if I collect the card at an FNB branch, it will cost R150 but if it will be sent via a Mr Delivery courier, it will be cheaper (R90). When I speak to an FNB consultant today, she told me that that agent ****.

In fact, if you collect a card or opt for your card to be delivered to your nearest FNB branch, it’s free of charge! They are giving false information to clients because it stands to benefit them and that means money into their pockets. The reference number for the call was ***. Be careful of these ******** and If I were you, I wouldn’t trust even the items they are selling, they may as well be ****…..