********* and unprofessional service

Reference number: **********4. I was expecting my FNB card through Takealot delivery or courier services. I was told it will arrive today between 8 and 17:00. Well i moved all my calendar, i receive a missed call from 012 number. Within seconds i called back and i was told the delivery guy just left my place and i was not available, i told them he need to turn back because i am available, i was connected to him. He promised to come back because he was about 5 km, he just need to make one delivery, it was around 1, the guy told mme that he tried calling me but due to poor network around my area he didnt succeed getting through my line. I called thd guy around 3 telling him i need to fetch my kids is he still coming, he said one of their guys will come. Around 4 i called the center and i was told that my delivery was postponed to monday. I spoke a lady by the name of Asanda. She calledme back promising me that they will still deliver it today before 19:00. Well i was **** to. 1. Wasted the whole day waiting for nothing. 2. Used my airtime which cost me money to make follow up. 3. Within that 8 hours i could have made money, i lost an opportunity to make money in ghe mist of Covid. 4. Postponement without letting me know if i am available on monday. I cant waste another day for delivery. 5. Lastly i wanted to use that card over the weekend. Your service is just poor, i will never do business with you, this is terrible and horrible experience. If i knew i could've opt for FNB Branch delivery not this nonesense.