Unclear, Dishonest, Uncaring, Terrible communication

I do not even know where to begin. The biggest issue is their dishonesty and terrible communication. I have now had three bad experiences, the current one being the worst and felt I need to warn others that buying expensive items from takealot is very frustrating and not advised!!! They have “lost” one of my items, did not tell me, **** when I contacted them, everyone i spoke to (everytime someone new emails after much pressuring) tells a different story. They then delivered me a random item not even packaged, printed a sticker with my name on and tried to force me to take it, when i would not take the item i clearly had not ordered (an extension cord instead of two ukuleles) they updated the status on my app to say “customer refused the delivery!” They have rescheduled the delivery so many times and now another day has passed with still no sign that they will ever deliver the correct product! The most frustrating thing is the unclear, uncaring communication that is inconsistent and vague!

I re**** on takealot a lot in the past but i have no interest in using them anymore after this, as they really DO NOT care about their customers.