MN
Masixole N
1 reviews | Active since Jul 2011
06 Apr 2016, 20:05
Unboxed deal missing part
Tried to tweet for help but offered no real help. My unboxed deal, a Weber came without a cleaning system kit so rather than pack up this huge braai and send it back, I ordered the missing part (R418.40) from Weber SA and would like to know whether I can get my money back or a store credit, I have the invoice from them and proof of payment and regularly buy from Takealot.
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takealot.com's replyOfficial
07 Apr 2016, 12:08Hello bvovo,
We are truly sorry that your query was not adequately handled first time round.
Thank you for taking Melissa's call yesterday and giving us the opportunity to have another look and see if we can come up with an amicable resolution.
We will be in touch during the course of the day once feedback has been received.
Regards
Takealot.com
We are truly sorry that your query was not adequately handled first time round.
Thank you for taking Melissa's call yesterday and giving us the opportunity to have another look and see if we can come up with an amicable resolution.
We will be in touch during the course of the day once feedback has been received.
Regards
Takealot.com
takealot.com's reply07 Apr 2016, 12:08
Official
Hello bvovo,
We are truly sorry that your query was not adequately handled first time round.
Thank you for taking Melissa's call yesterday and giving us the opportunity to have another look and see if we can come up with an amicable resolution.
We will be in touch during the course of the day once feedback has been received.
Regards
Takealot.com
We are truly sorry that your query was not adequately handled first time round.
Thank you for taking Melissa's call yesterday and giving us the opportunity to have another look and see if we can come up with an amicable resolution.
We will be in touch during the course of the day once feedback has been received.
Regards
Takealot.com