1 reviews | Active since Sept 2016
Unacceptable Service from Takealot.com
I ordered and XBOX One S on 23 March 2020. Paid my order and all. Today I got an email from Takealot.com advising me that this order is cancelled due to: "an inadvertent error caused this product to be shown as available for sale at incorrect price and with the incorrect description". I have been using Takealot.com for years now and it's the first time this has happened. I am so disappointed in Takealot.com, I will definitely reconsider buying expensive electronics from Takealot.com again. I am the CUSTOMER and it's not MY fault that the item I ordered was incorrectly described and priced. Even if I have to pay more, I will from now on support other shops with the same items. We as a country is in a very difficult situation following the COVID19 epidemic and the 21 Days Lockdown announced, thank you Takealot.com for making it even worse now. I especially ordered this item to make my life a little bit easier during the lockdown phase. Really disappointed in Takealot.com!! Does Takealot.com know about the Consumer Protection Act????
