Unacceptable Service

<p>I placed an order on 28 November, it was supposed to be delivered on 02 December. On 01 December I received a please call me from a strange number, to which I did not respond as I am under no obligation to respond to please call mes - turne out it was the delivery truck driver. On 02 December I received a call from the depot advising that my parcel would be delivered by 12pm that day, I waited until 4pm (even though I had errands to run) and no delivery arrived. On 03 December I received a text message from a strange number again informing me that I would have to collect my parcel from the depot - when I called the number it was answered by a very rude driver who was adamant that I should collect my parcel from the depot. Why would I do that when I had bought online for a reason and part of the obligation arising from the sale of goods contract with Takealot was that they would deliver? I have just called the takealot call centre, spoke to an unhelpful Thandiswa Busakwe who was not willing to assist. I have received no goods yet I paid a week ago. I expect that parcel delivered today, alternatively I want to cancel the order and have my money refunded to me as clearly Takealot is incapable of delivering goods once they are paid for. </p>