Unacceptable and frustrating service

<p>I previously ordered a shoe cabinet from takealot, it could not stand on its own without trying to fall after ssembling it and this was because of the heavy front mirror attached to it. I requested a return on the 15th of May 2017 and since then it has been a nightmare to have the item collected from my house. At first, the skynet courier company told me that i had to re-package it to be the same way it was when first delivered (which i found ridiculous but tried my best to do it anyway) i since tried to contact them to come and collect as promised, nobody showed up!</p> <p>I then contacted takealot directly to assist, they too promised to collect via MrDelivery and to date nothing has happened! Two days ago i was told:</p> <p> </p> <p>Andile Isaacs (takealot.com)</p> <p>Jun 10, 13:31 SAST</p> <p>Hi Nonhlanhla<br /> <br /> Thank you for contacting takealot.com<br /> <br /> We apologize for the inconvenience caused. <br /> <br /> Please be advised that you are required to log a new return as this return has been cancelled due to the exceeded number of collection attempts.<br /> <br /> Kind Regards</p> <p>Andile Isaacs</p> <p> </p> <p> </p> <p>I have logged the new return, i have not heard anything since then. I am anxious whether it will work this time around. This is a very unpleasant and unacceptable treatment, really.</p>