Unacceptable

Pathetic service and I am not one to complain!!! Placed my order last week and items got delivered in one box the Friday. When I opened the smallish box a full packet of huggies nappies were missing AND a bottle out of the chicco bottle combo. I contacted your call centre three times that same morning at about 11:00. Airtime maxed out as your lines are busy. I have a baby in need of those items that I PAID FOR(I am not getting them for free by the way so no favours are done there) as my maternity leave ended the weekend and I started work on Monday 2 November AND moved to a new address. I was told the replacement of bottles would happen and my outstanding second pack of nappies be replaced. I get a call from the takealot driver who was sent to the OLD ADDRESS.

I want my stuff NOW. When I pay it gets done immediately. I support takealot and speak highly of this but this delay and failure to LISTEN and assist and RECTIFY the situation is pathetic! I don't have money to waste and why must I beg for the necessities for my child?????

I paid. Fix this.