UNACCAPTABLE SERVICE

<p>I placed an order on monday and delivery suppos eto happen on wednesday. Numerous calls to an fro as an sms was sent saying delivery will take place COB Tuesday. Tracked on teh website which read delivery failed. Courier company calls on wednesday to confirm address and promised delivery same day. Thursday today a lot of calls back and forth. The last being an angent who put the phone down on me understand that i have spend many calls and lots of time and am frustrated allow me as a PAYING customer to express my frustration DO NOT drop the phone on me. This is unacceptable or is it how Take alot treats customers? I am not a once off I am a returning customer but if this is the service would i use or recommend you - NO. So despite teh fact that ive made a payment money has left my account 4 days later still without a product???? At what stage does a query become important, does an agent or manger dig deaper instaed of saying oh teh courier says the add is incorrect REALLY youve delivered to teh same add over 10 times with no issue. The add filled in on teh system is complete and correct so stop and assess if maybe it is an internal issue and do not let the customer suffer for yor ineffeciency and the lack of customer service !</p>