Unable to accomodate same day deliver & collect

Almost a year ago, I bought a S5 through [URL Removed] and [URL Removed] informed me that the phone is now blacklisted with Telkom (***). Grateful that I was informed and that they are willing to replace it for a new phone, however are unable to accommodate me with a same day collect and delivery. I use my phone for work related matters and cannot go without a phone for more than a day. According to Takealot, they cannot assist me in this regard. I mainly use Takealot & Kalahari for online shopping but sad to say Takealot is unable to accommodate me which is very inconvenient. Also a bit concerned that the bought phone is a blacklisted one? With emails back and forth between Takealot and I, the bottom line is - they will collect the phone and let me know when they will deliver the replacement. Still happy that I can replace the phone / get a refund (which will be a loss on my part) but will probably not make any purchases soon. <br> I am currently using a blacklisted phone and will have to wait on a family member to borrow me their phone while I have to wait on the replacement. Very inconvenient but glad it will be replaced when I am ready.<br>