*****ulent

I have been waiting a week for my second refund after it has been approved I have still not received any refund due. I have called my bank to rule out any holding funds on my account but there was a 0 reflect during the issuer process. Takealot has been my number one online shop but they show *****ulent behaviour. I have spoken to Sipho and Thabo and Thabo just ignored me but Sipho helped me but when I asked him for the pop for my refund he sent me a **** or rather wrong pop for another amount which shows *****ulent behaviour and no risk management and poor customer due diligence. They are unspecialised and have zero skills when it comes to customers. Takealot have no proper line of communication and I have called their number stating they are available from 7 am but then when you call after 7 they just state the working hours then the call die. I will never in my lif trust or buy from takealot again. I am about to approach the ombudsman to get my money. This is such an inconvenience and terrible experience it actually hurts because they are taking from our personal hard worked and earned money. I have never had this experience with anyone. Do not ever do business with this company and support Temu instead. And I can guarantee you the suspicious behaviour this company is showing is going to cause them not to post this comment because it has to go through acceptance from the company to make this public therefore I am copying this and posting it on hello Peter and social sides like media 24. This company has ****** my money and they are *****ulent and suspicious people working for them sending wrong POPs. Don't ever buy from this company. Because it might go well but then just one day they will ***** from you and you will have to go through the channels to protect your own money or regain it because they break the CPA law.