MK
Michelle K
1 reviews | Active since May 2011
04 Dec 2015, 13:47
Twice in a week???
This is pathetic to say the least. Why do I order online? Where is the convenience in waiting for my dog food for a week? Now I anyway have to go to the shops. This is the second order in a week you can not get right.<br> <br> Don't think I'll be using your online shopping any more.
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takealot.com's replyOfficial
04 Dec 2015, 14:27Hello MiLi,
We know saying sorry doesn't make up for the frustration caused by your delivery's delay. Regrettably we're experiencing delays with goods currently in transit between branches. This should have been communicated to you before today to avoid further disappointment and we'll address why this didn't happen with the responsible parties. Our complaints team will be in touch with an update on your order and we'll make sure that this parcel is delivered to you as quickly as possible.
Sincerely,
takealot.com
We know saying sorry doesn't make up for the frustration caused by your delivery's delay. Regrettably we're experiencing delays with goods currently in transit between branches. This should have been communicated to you before today to avoid further disappointment and we'll address why this didn't happen with the responsible parties. Our complaints team will be in touch with an update on your order and we'll make sure that this parcel is delivered to you as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply04 Dec 2015, 14:27
Official
Hello MiLi,
We know saying sorry doesn't make up for the frustration caused by your delivery's delay. Regrettably we're experiencing delays with goods currently in transit between branches. This should have been communicated to you before today to avoid further disappointment and we'll address why this didn't happen with the responsible parties. Our complaints team will be in touch with an update on your order and we'll make sure that this parcel is delivered to you as quickly as possible.
Sincerely,
takealot.com
We know saying sorry doesn't make up for the frustration caused by your delivery's delay. Regrettably we're experiencing delays with goods currently in transit between branches. This should have been communicated to you before today to avoid further disappointment and we'll address why this didn't happen with the responsible parties. Our complaints team will be in touch with an update on your order and we'll make sure that this parcel is delivered to you as quickly as possible.
Sincerely,
takealot.com