Trying to deliver the same broken unit three times.

We ordered a headboard for our new bed. Found one we liked on Takealot, at a price we were happy to pay. Shipping wasn't too long. So we ordered.

It arrived, and it was very badly damaged. It looked like it had been dragged around. The packaging was ripped, the covering was worn open, and the board underneath had a chunk taken out. So I refused to accept, because of the damage.

Takaelot drivers took it back. Note said I refused. Next day it was rescheduled. It arrived the following day. Same unit. Same damage. I reached out to Facebook support who said this time it would be cancelled.

Guess what? Rescheduled to send the damaged unit back to me again. You're wasting your time, your drivers time, and my money. And for some reason it's impossible to get them to replace the unit. Like the ability to not deliver a broken unit is just not a thing.