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Tracey B

1 reviews | Active since Nov 2019

15 Feb 2023, 12:28

Trying to cancel order

Trying to cancel an order. Per instructions you go on your order and click cancel or if that not avail click on the link to be helped. I placed an order and an hour later tried to cancel it. I was informed I have to contact takealot once my order has been packed and handed over to the courier and only then can it be cancelled. Surely this is a waste of time done this way?

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Tracey B's update16 Feb 2023, 13:38
Reviewer Update
So takealot still shipped my order and only cancelled it when it arrived in my town. Bunch of *****s that I have to pay courier costs for an item I asked twice to be cancelled