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Ian G

1 reviews | Active since Jun 2015

21 Mar 2017, 15:51

"True" Warranties deviously hidden

<p>Takealot always gave good service when buying. This time the product (from Cad House) broke inside a year. Suddenly no one has proof of a 1 year warranty on the product! I believe that Takealot also thought that there was a one year warranty on the product as they accessed the warranty period and were very willing to pick the product up. On the process the following was written: “Checking eligibility and Eligibility confirmed”.</p> <p>The problem started when CAD House suddenly proclaimed that the product had only 6 mnths warranty. Nowhere on the CAD House site or their receipt or Takealot had it stated it to be 6 mnths. On BidorBuy CAD House sold the exact same product at exactly the same time stating under Warranty Type: “Manufacturer One Year”.</p> <p>Takealot is taking no responsibility for this seemingly devious situation on their or CAD House side. Presently other product including CAD House products are sold with no reference to warranty period. YOU CAN NOT TRUST TAKEALOT. You will lose. I am corresponding with them now for nearly 2 mnths to take action at least against CAD House and to take responsibility. They do not recognize the problem and they have done nothing to resolve it except to be the mail man between me and CAD House. If this is not resolved, I will have no choice but to state the names of all the agents at Takealot that communicated with me on this product.</p>

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