KJ
Karen J

1 reviews | Active since Mar 2018

05 Mar 2018, 16:40

Trolley Bag price dispute- order ***1

Dear Takealot When I look on Price Check for a Trolley Duffel bag I see you have one for R669.00 yet when I select view offer and I’m directed to the Takealot app the price changes to R899.00? I then see the advert on Facebook for the same trolley duffel at R669.00 yet when I select "shop now" and I am diverted to your app it still says the price is R899.00: Now I have paid R899 and ordered one of these bags but I need 3 Please advised how I can obtain all three bags for the advertised price of R669 each? it should be R2097 for 3, I have already paid R899.00 (order ********** 1) I still need to pay you R1198 for the other two bags Let me know how to do this? I will not pay R899.00 for a bag that you have advertised in two other places for R669.00 why do you lure customers in with one price yet charge another on your app and website?? Then I call your call center to ask for an email address to send the screen dumps reflecting the R669.00 price to be told you don't have one? oh but if I give my email address I can just respond to the mail I get sent..no email received! so I call again, same story and guess what?? no email received! Your urgent response would be appreciated

0
Replies (0)