1 reviews | Active since Sept 2018
Totally disappointed
You requested a replacement of the following product:
I ordered the following product: 1 x Seagull - 25m x 2m Artificial Grass Roll - 35mm, which i know is a good product. But i received a product with no description and merely make 20mm vs 35mm I ordered. I told takealot I very disappointed and want my product replaced with the correct product. I was also told that it could only be a mistake because the supplier or takealot will never advertise something they don't have. But guess what? See their reply: 1 x Seagull - 25m x 2m Artificial Grass Roll - 35mm
Unfortunately the item that you wanted is not available and we have therefore credited your Takealot account.
Can you believe it. Advertising something they don't have and decided to send me a low quality product? Is that really customer service? What will happen to their supplier? Nothing? Your slogan: Our smile guarantee, we're only happy when you are I'm not happy. My pool area is a mess and I'm having visitors soon. What now? What you gona do to live up to your slogan: Our smile guarantee, we're only happy when you are
https://www.takealot.com/seagull-25m-x-2m-artificial-grass-roll-35mm/PLID***9
So how is it possible that it is not available but the supplier is still advertising it. A clear indication that someone is not doing their job. My reference nr for this query is MRRN-YBXVW-MZPB. And believe me, if you fix my issue correctly and live up to your slogan, I will rate you again on Hello Peter.
https://www.takealot.com/seagull-25m-x-2m-artificial-grass-roll-35mm/PLID***9
So how is it possible that it is not available but the supplier is still advertising it. A clear indication that someone is not doing their job. My reference nr for this query is MRRN-YBXVW-MZPB. And believe me, if you fix my issue correctly and live up to your slogan, I will rate you again on Hello Peter.