Total Daylight ******* and Totally *********** staff.

I have decided to give TAKEALOT MORE subscription a chance as there is now no more free delivery on orders of R500 or more.

I have tried their 1 month free trial on their STD PLAN which does not include free delivery so I cancelled the plan. This plan could be activated and deactivated anytime as per takealots policy and procedures. So I have decided to try the PREMIUM PLAN on my other takealot profile. I have paid the R99 subscription and my order was process with free delivery as per say.

After getting fami**** with this new plan and its options I have MISTAKENLY cancelled the plan. To my surprise this plan had no option of reactivating like the temporary STD PLAN had!

I have tried to liaise with takealot team from yesterday afternoon with no success or feedback. I have managed to get a hold of a Manager today named Dean to facilitate my query with no success.

I have even tried takealot app support where I have highlighted my query to which FINALLY an agent Yonela.Z responded stating that my plan cannot be reactivated and I must pay for a new plan once again even after not using my current plan, not even for 1 day and having 29 days left with plan benefits.

Why can I not reactivate my plan as was done with the temporary trial period std plan. How is this being allowed? How are we always being ****** legally? Why must I pay for a new plan when I already have proof of payment history for plan that’s valid for 30 days ? This is ridiculous!!!