vM
vijay M

1 reviews | Active since May 2010

01 Jul 2015, 09:29

took forever to payment screen

hi guys, was buying the special britney spears perfume this morning, the stock left was 50 units and i added one to card, trying to pay from my phone as well as from my pc didnt worked, at last got reply saying that its sold out...<br> i dont think this is good impression of shopping on your site... why is it very slow using 4g on my phone as well,, cant blame office internet or myphone both cant be working same time... <br>

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Replies (1)
takealot.com
takealot.com's reply01 Jul 2015, 09:50
Official
Hello mucharla,

We're sorry to hear you missed out on a deal you wanted. As per the T&Cs deal items are allocated on a first come first served basis and an item will not be allocated if it's only added to cart. The opportunity therefore exists that the item can sell out before you're able to place your order. We'll however gladly look into this matter with the product buyer and our tech team to confirm when the item sold out and if we've had any troubles with the deals page today.

Our complaints team will liaise with them and be in touch with an updated soonest.

Kind Regards,
takealot.com