Too much to summarise in one headline

After sending me damaged, unboxed stock when I purchased a Daily Deals item advertised as new, a replacement was issued which was also damaged. Both of these items were sent from Cape Town even though they were in stock in Joburg. When I organised the second replacement I was assured by 2 separate people on 2 separate occasions that the replacement would be sent from Joburg. It was not, and it was again sent from Cape Town. Each time they send the item from Cape Town, it take at least 4 days to be delivered.<br> <br> I am now in a situation where there is no-one available at the delivery address today after 12pm, but no-one can tell me what time the item is likely to be delivered. I have been given incorrect tracking numbers and passed along to different people, ultimately ending in a 'subscriber is not available' message while trying to find out more information about the delivery. There is no-one available at the delivery address for the next 2 weeks either. The fact that my initial order was placed on the 30th of March doesn't seem to concern anyone. It has now taken almost 2 and a half weeks.