MF
Marc F

1 reviews | Active since Aug 2025

08 Aug 2025, 07:51

Title: Great Service from Takealot – But Please Rethink Some of the Brands You Carry

I've always enjoyed dealing with Takealot — your service, delivery, and user experience are top class. However, I believe it's time you start paying closer attention to the actual experiences South African customers are having with certain brands you stock.

A perfect example is Hisense. While their pricing might be attractive, the quality and after-sales service are simply not up to standard. Just take a look at the thousands of 1-star reviews on HelloPeter.com related to Hisense products. It’s a clear indication that many customers are deeply dissatisfied.

By continuing to stock and promote such brands, it doesn't do Takealot any favours — in fact, it risks damaging your reputation. I really urge you to evaluate whether stocking brands with such poor customer satisfaction is in the best interest of your loyal customer base.

#justsaying

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