Tired of Takealot

So tired of Takealot now. Bought a fridge on the 7th of July and delivery was scheduled for the 14th. Waiting for the fridge as my existing fridge broke. Had to arrange someone to be home to receive fridge and nothing arrived. The delivery date is not accurate on the app. Called Takealot and was sort of helped.....the delivery date was updated to the 17th......arranged for someone to receive fridge and still nothing has been delivered. Consultants don't reply to me to update me what is going on.....have to rely on the delivery date indicated on the app which is totally inaccurate. I am so disappointed, I wish I could cancel the order and just buy the fridge from elsewhere. I wish I could just receive some sort of customer service after paying R8000 for an item.