1 reviews | Active since Nov 2011

18 Mar 2016, 16:58

TIME WASTED - THEN ACCUSING ALL IS NOT THERE

Good day, <br> <br> Firstly the service of Takelot is bad. I order a phone need to pay immediately but it takes for you 2 weeks and more for delivery. Then you cancel and I order another phone that only work for 1 week. Then after collections of 3 days you accuse me the earphones is not in the box? That it was in the box. The phone is on top on the box and underneath is the earphones (carton) that I put myself inside.<br> <br> Then for refund I need to wait another 5 days! but my money was good enough to take immediately and the mean time i do not have a phone because of this bad service!!! AFTER REQUESTING OF YOUR COMPLAINT DEPAR TO CONTACT ME NO ONE TOOK THE TIME TO DO SO Return Request Received (Reference: RRN-9398-ae08)<br>

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Replies (1)
takealot.com
takealot.com's reply20 Mar 2016, 15:47
Official
Hello Correta,

Shopping with us is supposed to be a simple matter of placing your order and receiving it in good working order.

We're sorry that this hasn't been the case and for the experience thus far. Thank you for speaking to Sheena earlier and allowing her the opportunity to come to an amicable resolution.

Our team will be in touch tomorrow to confirm collection of the missing accessories to ensure your refund is processed asap.

Regards
Takealot.com