ZH
Zintle H

1 reviews | Active since Mar 2009

01 Mar 2017, 13:43

THREE WEEKS DELIVERY DATE FOR IN-STOCK ITEM!!

<p>How am I expected to wait 3 weeks for an order when all the items were IN STOCK at checkout? And I chose them SPECIFICALLY because they were in stock and I wouldn't have to wait, which I dread doing hence my choice to do business with Takealot.</p> <p>The first mess up was an issue with me not being able to pick up my wine order because the Takealot warehouse is not licensed to handle alcohol sales/collections. I disputed the delivery charge as the delivery was not my choice, I wanted to COLLECT. </p> <p>Instead of doing what any customer-centric business would, and waiver the courier fee that of a delivery that was NOT my choice - how am I expected to pay for a glitch in their service? They trade in alcohol why would their warehouse have restrictions around it and still put that on the customer?</p> <p>And then they patronise you on Twitter when you enquire and provide no solutions, just some daft robotic responses?</p> <p>I'm beginning to understand the frustration of many people with Takealot. </p>

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