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Charne C
1 reviews | Active since Feb 2015
25 Aug 2015, 13:08
Threatened by courier
I ordered from takealot and on the day of delivery<br> I get 3 \please call me's"then I get a call from our reception to say courier is there<br> Then when I go up to reception I see him arguing with our Security manager because he needs to pay for parking.<br> I spoke to the reception people and according to them all delivery companies was informed that they need to pay for parking.<br> He went on to say \""this is not right"
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takealot.com's replyOfficial
25 Aug 2015, 14:18Hello wiesbang86,
We sincerely apologise for the unpleasant experience you've had and for the concern it's caused. This behaviour is unacceptable and definitely not something we tolerate. Our complaints team will be in contact with you shortly to confirm the details relating to this order and we'd appreciate it if you'd share any evidence you may have relating to this incident.
We take this matter very seriously and will take the necessary action as soon as we've gathered all the necessary details. Please keep an eye out for out complaints team's call to assist.
Sincerely,
takealot.com
We sincerely apologise for the unpleasant experience you've had and for the concern it's caused. This behaviour is unacceptable and definitely not something we tolerate. Our complaints team will be in contact with you shortly to confirm the details relating to this order and we'd appreciate it if you'd share any evidence you may have relating to this incident.
We take this matter very seriously and will take the necessary action as soon as we've gathered all the necessary details. Please keep an eye out for out complaints team's call to assist.
Sincerely,
takealot.com
takealot.com's reply25 Aug 2015, 14:18
Official
Hello wiesbang86,
We sincerely apologise for the unpleasant experience you've had and for the concern it's caused. This behaviour is unacceptable and definitely not something we tolerate. Our complaints team will be in contact with you shortly to confirm the details relating to this order and we'd appreciate it if you'd share any evidence you may have relating to this incident.
We take this matter very seriously and will take the necessary action as soon as we've gathered all the necessary details. Please keep an eye out for out complaints team's call to assist.
Sincerely,
takealot.com
We sincerely apologise for the unpleasant experience you've had and for the concern it's caused. This behaviour is unacceptable and definitely not something we tolerate. Our complaints team will be in contact with you shortly to confirm the details relating to this order and we'd appreciate it if you'd share any evidence you may have relating to this incident.
We take this matter very seriously and will take the necessary action as soon as we've gathered all the necessary details. Please keep an eye out for out complaints team's call to assist.
Sincerely,
takealot.com