This is organised crime

After reading 100s of complaints against this bunch on this site, I have come to the conclusion that takealot is a shady company (to put it mildly). Basically a customer selects items reflected as "In Stock", checks out and pays for the order. (high Rand value - Mine was more than R3000). Then, when the order is delivered, it contains ONLY 1 or more items of low value and totally unrelated (mine was 3 small packets of Coco-Pops!!) and NO SIGN OF THE EXPENSIVE ITEMS ACTUALLY ORDERED AND PAID FOR). The return options conveniently do not list "We are brain~less and sent the wrong stuff" and you are basically forced to select "Replace this item". (you have to do one of these for every item NOT received!!). Time goes by, collection is scheduled and eventually, 5 days later, the return lands back at the warehouse. Another brain~less operator sends an email advising you that your return is being evaluated. Another week later, yet another email advises you that the item is no longer available and your account has been credited towards another purchase. And this is only the 1st process repeated for ALL your NOT-DELIVERED items after days-and-days. Totally p****-off, you go to your account and select, "NO!! Refund that credit to my bank account, since I'll NEVER buy from you again" (after being a client for 12 years). And guess what, the message comes back, "Your refund request was declined". The bottom line, this bunch of poepols take your money, send you a box of coco-pops, sends emails back and forth, and weeks later refuse to give it back to you. They have been sitting with a few thousand Rand of my money for weeks and I have nothing to show for it. This scenario is repeated for many of the complaints on this site. There is a pattern. A pattern of being ripped of by ****mers seem to appear. Hurry up Amazon and destroy this mickey mouse outfit.. PLEASE!!!