1 reviews | Active since Dec 2014
This is not the Takealot I know
Hi<br> To begin, it should be noted that on the whole takealot is a fantastic marketplace and offers superb service and quality.<br> <br> But lately Ive had some issues that need to be addressed.<br> <br> I have ordered tempered glass screens for a lg g4. <br> I have ordered it multiple times as i have more than 1 of them<br> order 1- correct<br> order 2 - No screen guard in package, returned<br> order 3 - screenguard was blue, used anyway<br> order 4 - screenguard was the incorrect size, returned<br> <br> Now i ordered a screenguard for my ipad, it is BLUE!<br> It was not disclosed in the description.<br> Anyway i have just logged a return so...<br> <br> The point I'm making is that if the same supplier is being used for screenguards, they should be changed but either way this is not acceptable, and items should be checked properly.<br> <br> Also i ordered Pampers for my kid, SIZE 5 was correct, but the WEIGHT was supposed to be till 25kgs, I received till 18kgs.<br> I was also told that I cant return them as its been opened.<br> <br> We all make mistakes, but this is not what Im used to from takealot. <br> Ive had well over 100 orders and most were beyond expectation. So good job!<br> <br> <br> Please look into this and keep takealot as fantastic as what we're used to.<br> Thanks<br> R
We do our best to ensure that the products we deliver to you are of a high quality and as per the details on the product listing, whether supp**** by takealot or a 3rd party seller. We're sorry to hear that you've received items that didn't match up with the listing and we appreciate that you brought this to our attention. We rely on feedback from loyal customers like you to keep us on our toes and to help us maintain the great service and overall experience you've become accustomed to.
Thank you for taking our team's call to address this matter. As discussed we'll make sure that your feedback reaches the relevant departments so that the necessary changes can be made.
Kind Regards,
takealot.com
We do our best to ensure that the products we deliver to you are of a high quality and as per the details on the product listing, whether supp**** by takealot or a 3rd party seller. We're sorry to hear that you've received items that didn't match up with the listing and we appreciate that you brought this to our attention. We rely on feedback from loyal customers like you to keep us on our toes and to help us maintain the great service and overall experience you've become accustomed to.
Thank you for taking our team's call to address this matter. As discussed we'll make sure that your feedback reaches the relevant departments so that the necessary changes can be made.
Kind Regards,
takealot.com