This is how takealot respond after they made a mistake costing me a sale

<p>This is a follow up on a complaint of earlier. Takealot lost my package that was dilivered to them... after them isisting it was not in their store finally and miraculously it was finally found after four weeks of me phoning every day. This was the only time I received a call back from takealot to inform me that the package was found. I then asked about the order and was told that is was cancelled. I then continued to ask what about my loss and I was told that I had NO lost as the package was found!!!! I lost a sale and they are not willing to compensate me for the loss never mind the costs I had phoning every day to actually locate my package (stored away in THEIR storeroom all the way). I feel this is absolutely outrages ...</p>