Third order delivery delayed - Order ***

Good day Sir / Mam<br> <br> It is with utmost disappointment that I am writing this post, I am a part time student and I work full time, so instead of Takealot providing me with the ease of convenience and delivering my order on time, NO ONE even contacts me to notify me of a delay in delivery time (Please check your records).<br> <br> This is not only an inconvenience w.r.t. delivery but I now have to go into added expenses to shop at a local store. Please note I am the only income earner in my household and it is very difficult for me to spend over my budget as I am also liable for my tuition fees at UNISA.<br> <br> I have contacted the call centre and was told I will be called back with regards to my order... Should it not be given priority since it is already 5 days late...My cats now do not have food for many days and it is becoming more costly this way, Should I now not support Takealot?<br> <br> I plan myself appropriately so why does your service keep letting me down?<br> <br> Thank you