1 reviews | Active since Nov 2016
Think twice before ordering
<p>I consider myself a loyal TAKEALOT shopper but recently I am not happy and having to think twice before I order with you. I have complained on the website and twice per email and 2 weeks later not even a acknowledgement of my complaint!! For the second time, an item I have ordered and waiting for for 2 weeks(you missed the 11Nov delivery date with 4days!! order # ********** ) was just cancelled (no notice to me and no reason given as to WHY - as I can still see the universal remote as being available to buy!). I want the item I ordered!! Also happened with order # ********** and AGAIN the cleaner is still for sale on TAKEALOT. I need a good explanation or I am reconsidering my shopping at TAKEALOT. I cannot trust you anymore when I order something (that it will be delivered on time OR just cancelled without notice!!). I am not ordering the items again at an higher price - I want it as advertised and ORDERED BY ME!!</p>
Hello klopmat,
We sincerely apologise for the unpleasantness you have endured.
We have tried to reach you telephonically without success and have sent an email in the meantime so we may discuss your concerns.
Kindly awaiting your reply.
Regards
Takealot.com
Best regards,
Hello klopmat,
We sincerely apologise for the unpleasantness you have endured.
We have tried to reach you telephonically without success and have sent an email in the meantime so we may discuss your concerns.
Kindly awaiting your reply.
Regards
Takealot.com
Best regards,
Thank you for the effort - I have not received any email from TAKEALOT. Please can you resend or try phoning and I will ensure to answer. Alternatively provide me with your number and I will phone you.
Thank you for the effort - I have not received any email from TAKEALOT. Please can you resend or try phoning and I will ensure to answer. Alternatively provide me with your number and I will phone you.