*******,disappointing

Hi. Terrible service from u guys.. Cheating customers. Purchased books from url. 25 in a pack and there was short. I have a full video opening the pack pics etc. I called in and like so called professionals url handled the call. An email was send for pics.. And sent it. That's it, from dat day no communication, no owning up. Seriously disappointing service from a reputable online like url.