*******, *****, and **** customer service.

I placed an order, used a gift voucher, paid in the difference. Most of the products ordered said 3-5 days waiting time which is acceptable. I then started getting emails stating that item A was delayed and the delivery date moved out by 1 day, then the next item email arrived. Out of the 6 items I ordered, each 1 has experienced a delay apparently. So a delivery that was meant to be completed in 7 working days had jumped to 14 working days. Absolutely unacceptable.

When I contacted take a lot, the only response I got was I can cancel the items causing the delay and then I can reorder those items. How does that solve my problem. IT DOES NOT.

So I cancel the order, only to be told that I will get a credit note, and not a refund. Why would I want a credit note from a company that can not keep their word and deliver on the schedule that they initially agreed upon.

Also the gift voucher is not available to be refunded, so that is R1000.00 ******. I should be used to this kind of ******** behaviour living in South Africa.

I would advise everybody to stay away from this site and rather spend their hard earned cash at a retail outlet.

How can a company get away with this kind of behaviour?