KM
Kelebogile M

1 reviews | Active since Nov 2014

14 Jun 2015, 20:10

*******,Falsyfing documents,failure to comply

As per both my HELLO PETER complaints I've provided all the required information as per your request yet your incompetence astounds me!!!!! On top of laying a complaint of theft against TAKELOT I am laying an additional complaint against yourself and the financial team as you're now implying that myself and standard bank are *******. I'll make it known that you STOLE MY PRODUCT AND MONEY from me and that I consistently followed up yet the same can't be said for you.The mere fact that it took a non-financial Individual to pick up that money was paid into an account that doesn't exist and that TAKELOT didn't contact me Immediately that the transaction didn't go through indicates you never intended to give me my refund on a faulty product you were selling. I have physical witnesses and signed proof that I comp**** with what you asked and physical witnesses who saw one of your delivery guys pick up the product from my place of work and we have a video(Security Cameras) that verifies that this act did take place. I have evidence showing that a TAKELOT employee stole my PRODUCT! I will continue to re-iterate this until this is rectified....

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Replies (1)
takealot.com
takealot.com's reply14 Jun 2015, 20:55
Official
Hello Kele_PM,

The nature of your complaint is quite concerning and one that we don't take lightly. We'll need to liaise with all the departments involved tomorrow to get insight into the matter, so that we can feedback to you on the points you've raised.

Our complaints team will be in touch tomorrow as soon as they've looked into this so that we can resolve this as soon as possible.

Regards,
takealot.com