They take a lot but don't give a f..k

Takealot's levels of service have become shockingly bad. Their former strength of quick delivery has completely disappeared. I ordered a TV on Thursday and picked the option of "guaranteed delivery" for Saturday. On Saturday morning I received a message from their website saying that it would be delivered before 5pm. I even avoided other arrangements so that I could be at home for collection. Without contacting me, they added a comment of "Incorrect scheduling. Parcel not yet received. Delivery will be rescheduled." on their website while the status still said "Shipped." I only discovered this after 5pm when I logged in to their website to check even though they added the comment at 1:46pm without any notification to me. The status still says "Shipped." on their website and there is no way that I can phone them to reschedule for delivery. There is no phone number! What the F!? Makro has exactly the same deal on the TV but because I can't contact Takealot, I can't arrange to rather go to Makro.