They don't give a damn

On December 20 I ordered a Blu Ray for my nephew to get as a Christmas present, it was supposed to be delivered on December 23, that day came and went without a delivery or a phone call. Eventually on December 28 I called takealot to find out what was going on and was told that there was a delay but I will be receiving it shortly. I keep phoning and emailing to find out where the product, that Iv'e already paid for, is and keep getting the run around as the supplier and delivery people are blamed. Then on January 12 I get an email saying that there is no stock and there has never been any stock of the movie I ordered. When I finally get a phone call from them they continue to lie and blame everyone but themselves. The people I spoke to were rude, one even hung up on me, and have no interest in helping out a customer who they have wronged. They kept my money and said I now had credit with them, like I will ever order from them again, so I had to demand my money back which came through today, exactly four weeks after I paid. Not once did they think to call me and tell me they had made a mistake, they simply wanted to take my money and not deliver.