They do not care for your order

I am absolutely appalled by the downhill route Takealot has taken up. Packages used to be handled with respect and properly wrapped, but lately I am flabbergasted at the absolute lack of respect they have for packages. I returned a fan THREE times only for the returned item to be in even worse condition than the one I returned. When I ordered books, the books were shoved into a box that was WAY too small (I even struggled to remove the victims from their prison). Their efforts in shoving the books into the confined space led to damages to the cover and a couple of the pages were rippled. I don't understand what is going on at Takealot, but I will no longer be using their services.